VirtualAssistant.com.au is an AI virtual receptionist for Australian psychology practices. It answers calls 24/7, books appointments and handles enquiries — from $99/month, with most businesses live within 24 hours.
Get Your Free Trial →No lock-in contracts • Setup in 24 hours • Cancel anytime
What We Do
From the first call to confirmed appointment, we manage your patient communications so you can focus on treating patients.
Never miss a patient call again. Our virtual receptionists answer every call professionally — days, evenings, weekends and public holidays. Every call handled with care.
Seamless calendar management integrated with your existing practice management software. Clients book consultations and we manage the scheduling — automatically.
Professional intake scripts crafted for Psychology Practices. We gather the right information upfront — presenting concerns, urgency, contact details — so you're fully prepared before every session.
Getting Started
We've made onboarding simple. Most Psychology Practices are fully set up within a day.
Create your account and tell us about your practice areas and call preferences.
Our team configures your intake scripts, call routing and calendar integrations.
Divert your calls to your new virtual receptionist line — takes 2 minutes.
Your calls are answered, appointments booked and messages delivered in real time.
"Clients reaching out for the first time need a warm, discreet response — and voicemail just doesn't cut it. Now every enquiry is answered with care and booked 24/7, and our intake has grown."
Client Reviews
"Clients often call after hours when they're struggling, and the assistant responds calmly and books them in sensitively. It's been invaluable."
Dr. Greg Foster"It handles new-client enquiries with the right tone and captures their details discreetly before the first session."
Dr. Naomi Clarke"Professional, warm and available 24/7. Our clients feel cared for from the very first call."
Dr. Paul JensenJoin hundreds of Australian Psychology Practices using VirtualAssistant.com.au to deliver a professional 24/7 patient experience.
Start Your Free Trial →No credit card required • Free 7-day trial • Cancel anytime
Our AI virtual receptionist answers every call to your psychology practice 24/7, books appointments, answers common questions and captures clients details — then sends everything straight to you. It sounds natural and professional, so your clients get a great experience around the clock.
Most won't. The assistant speaks naturally, handles enquiries politely and books clients in just like a trained receptionist. It's powered by VirtualAssistant.com.au and managed here in Australia.
Plans start from $99/month with no lock-in contract. You get a free trial to see how it performs for your business before you commit, and you can cancel any time.
Most psychology practices are up and running within 24 hours. We configure your assistant, connect your booking preferences and you're ready to stop missing calls.
That's exactly when it shines. Every after-hours, weekend or missed call is answered and booked instead of going to voicemail — so your psychology practice never loses a client to a competitor again.
Yes. The assistant captures the client's details and preferred time and sends the booking straight to you, so your calendar stays full without you touching the phone.
Yes — your existing number is diverted to the AI receptionist whenever you can't pick up, so there's nothing for your clients to learn and no new number to advertise.
Voicemail loses business — most callers hang up and ring a competitor. The AI receptionist actually has a conversation, answers questions and books the client in, 24/7, so your psychology practice captures every opportunity.