VirtualAssistant.com.au gives Australian psychology practices a discreet AI receptionist that answers clients at any hour, arranges their sessions and responds to their enquiries. Most practices are live within a day.
Get Your Free Trial →No lock-in contracts • Ready to take calls in 24 hours • Cancel anytime
What We Do
Every client conversation — from a tentative first call to a booked session — is managed with care, freeing you to be fully present in the therapy room.
When someone reaches out, the last thing they need is voicemail. Our virtual receptionists answer every client call with warmth and professionalism — across weekdays, evenings, weekends and public holidays.
Integrated with the practice management software you already rely on, the assistant lets clients book their sessions while we keep your calendar organised — entirely on its own.
Professional intake scripts crafted for Psychology Practices. We gather the right information upfront — presenting concerns, urgency, contact details — so you're fully prepared before every session.
Getting Started
We've made onboarding simple. Most Psychology Practices are fully set up within a day.
Create your account and tell us about your psychology practice, the services you offer and how you'd like client calls handled.
Our team prepares your client intake scripts, call routing and session-calendar connections.
Divert your practice phone line to your new AI receptionist — it takes just a couple of minutes.
The rest is ours to manage — calls answered, sessions booked and your messages delivered the instant they arrive.
"Clients reaching out for the first time need a warm, discreet response — and voicemail just doesn't cut it. Now every enquiry is answered with care and booked 24/7, and our intake has grown."
Client Reviews
"Clients often call after hours when they're struggling, and the assistant responds calmly and books them in sensitively. It's been invaluable."
Dr. Greg Reid"It handles new-client enquiries with the right tone and captures their details discreetly before the first session."
Dr. Naomi Hale"Professional, warm and available 24/7. Our clients feel cared for from the very first call."
Dr. Paul QuinnJoin hundreds of Australian Psychology Practices using VirtualAssistant.com.au to deliver a professional 24/7 patient experience.
Start Your Free Trial →No credit card needed to begin • Free 7-day trial • Cancel anytime
Our AI virtual receptionist answers every call to your psychology practice 24/7, books appointments, answers common questions and captures clients details — then sends everything straight to you. It sounds natural and professional, so your clients get a great experience around the clock.
It's unlikely. The assistant converses gently and naturally, booking clients in much as a thoughtful practice receptionist would. Everything runs on VirtualAssistant.com.au and is managed here in Australia.
Flexible monthly plans with no lock-in contract. Start with a free trial to see how the AI receptionist handles your client calls with care before you commit, and cancel any time.
Most psychology practices are up and running within 24 hours. We configure your assistant, connect your booking preferences and you're ready to stop missing calls.
That's exactly when it shines. Every after-hours, weekend or missed call is answered and booked instead of going to voicemail — so your psychology practice never loses a client to a competitor again.
Yes. After noting the client's details and the time that works for them, the assistant sends the session straight through to your calendar — keeping your week booked without you reaching for the phone.
Indeed — any call you can't take is quietly diverted to the AI receptionist on your existing number. Clients keep contacting you the same way, with no new number to learn or promote.
Voicemail loses business — most callers hang up and ring a competitor. The AI receptionist actually has a conversation, answers questions and books the client in, 24/7, so your psychology practice captures every opportunity.